Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my correct size?
We provide a comprehensive size guide on each product page. If you are between sizes, we generally recommend sizing up for the most comfortable fit.
Are your garments ethically produced?
Yes, we partner with boutique manufacturers who adhere to fair labor practices and high-quality craftsmanship standards.
Can I change my order after it has been placed?
Orders are processed quickly to ensure fast delivery. Please contact us within 1 hour of placement to request any modifications.
What materials do you use for your lingerie?
We use a curated selection of premium laces, silks, and recycled synthetics designed for durability and a soft feel against the skin.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary depending on the destination.
How should I care for my Kat The Label pieces?
To preserve the delicate nature of our garments, we recommend a cold hand wash with mild detergent and laying flat to dry.